Customer Feedback
Hi, Ninja!
325 results found
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I can't export my mockup
I selected on export, but it didin't worked
1 vote -
Can't open project
Hi, I can't any of my project. The webpage stuck at loading in https://ninjamock.com/Designer/Workplace page.
13 votes -
TO MAKE SAVING NON BLOCKING
GUYS, YOUR SERVICE HANGS ON EVERY SAVING. IT IS MAKING THE USABILITY TERRIBLE.
2 votes -
русская версия и развитие
Добрый день. Планируется ли русская версия?
И развивается ли проект - просто хотим работать с вашим сервисом - не знаем вникать в сервис или нет....2 votesДобрый день,
Проект развивается, скоро будет много интересного. Русская версию, правда, еще не запланирована. Что означает, что в следующие несколько месяцев ждать ее не стоит.
С уважением,
Денис. -
I CANNOT SAVE MY PROJECT
Hi! I cannot save the project because of an internal server error, what should I do? Can you please help me save the project? Thank you very much
2 votesWe have improved the stability of the website over past few weeks. Apologies for the inconvenience.
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can't save
I get a red message saying my project won't be saved on the server, but not to worry cause it will be stored in my browser. OK, what can I do? Leave my browser open forever?
3 votesClosing old tickets. We’ve done many stability improvements. Apologies for the past experience and let us know should you have these problems.
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Help: Can't open projects and can't export. Multiple same project auto-saved.
I tried exporting to PDF and other format and nothing happens. I went to My Projects and there I have 3 projects that are the same. Yet, I can't open any one of them now. :(
2 votesHi Chip,
The issue should be resolved now. Sorry for inconvenience.
Best regards,
Dennis. -
Fix Table Component
Ninjamock is easy to use but unfortunately the table component is buggy. I can't delete a row or column once it is added to the table thus sometimes I have to start over.
2 votes -
I cannot export to PDF
I cannot export to PDF
2 votesThis issue has been resolved.
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how i can chage font ?
могу ли я менять шрифт у элементов управления ?
1 voteWe also added support for changing the font globally in the project.
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Project not saved!!!!!
Your program already got me, fix this non-working ***. I spent a few hours making a page, and now what? She's gone! Thanks to your clumsy programmers. This is not the first time, it stupidly does not save the work and the function "work offline" also does not work. You have no fucking work, no words.
1 vote -
"Error! Could not saves changes to the server. Please do not close your browser. Reconnecting..." What should I do ?
"Error! Could not saves changes to the server. Please do not close your browser. Reconnecting..."
What should I do ?1 vote -
basic set of icon
it would be great if you provide a set of icons
1 voteWe actually have lots of our own icons and thousands of icons from IconFinder. Se more here https://ninjamock.com/videos
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Not working
Hi everyone, I've been using ninjamock for two years and I didn't have any problems, but I started a new project two weeks ago and I've been having issues everyday.
Also, I appreciate the new feature that you don't allow to export the mockups more than one time if you are using the free plan, but I couldn't export the pdf becuase Ninjamock is not working and I wanted to export it again and I can't do it.
1 vote -
Can't save
After building mockup for an hour I click on "export", save on my pc in png and pdf. Then after opening it, I find that mockup is empty. But ninjamock says "Saved." in status bar. After re-entering or refreshing page I find out that nothing is saved.
3 votes -
1 vote
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Harry help
Help me HARRY, please!
1 vote -
Export doesn't work
Hey guys, having problem with exporting in PNG. It doesn't work for few days already. Download stops and drops at 50-60%, and nothing happens. I click on download again and again, but everytime same problem.
Thank you.
Sincerely yours,
Konstantin1 voteHi Konstantin
We have just tried exporting your project, and it worked just fine.
Please try again and let us know if you still experience issues. -
Error at exporting
I tried to export my project and it gives me empty page twice after that he says you finish your exporting to this month.
so I'm stuck now.4 votes -
Don't force people to register to export, and then erase their work once they do
I spent an hour working on a wireframe for a class I'm taking. I went to export it to PDF, and then was told to register. I did that, and when I was done, I went back to my page to find out that the full hour of work I had done was completely erased.
This tool was REALLY cool until that happened. Now I'm just angry.
1 vote
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