Customer Feedback
Hi, Ninja!
325 results found
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to fix sharing
it's not working on the phone
3 votesWe’ve made several improvements in rendering our apps on Android, iOS, Windows Phone and Surface. Now we support even more various devices and OS versions.
Should you have any problems with sharing your project, let us know at ninjas@ninjamock.com. -
Add color palette for adding custom colors
Please add the feature to add custom colors to the color palette. So that I can reuse my colors easily throughout the project!
Thanks!3 votesThe color palette has been added in the latest update. Enjoy!
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Save bug
Every time when i try to save my mock i've that:
{"Message":"The requested resource does not support http method 'GET'."}3 votesClosing old tickets. We’ve done many stability improvements. Apologies for the past experience and let us know should you have these problems.
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Can't load an existing project
www project
Yesterday I had problems saving this (get the red alert saying problem on server). Eventually it seemed to work.
Today, it will not load that project and hangs on the page with the ninjamock logo.
I can create a new project OK
This is pretty poor3 votesHi Simon,
I apologize for these troubles. We did have an outage of the file system and your project got affected. Now everything should be fine, your project has been restored from the backup.
Best regards,
Dennis. -
What for service without backup?!
Misters, your initial command is Russian-speaking (http://habrahabr.ru/company/ninjamock/blog/208406/), I write in Russian. Has sent mail in Russian, now I send here in English.
1. After addition of 4 pages in the project and work on it, firefox 30.0 it was under abnormal condition closed! The Part of work was not kept.
Misters, your initial command is Russian-speaking, I write in Russian.
1. After addition 4 pages in the project and works on it, firefox 30.0 it was under abnormal condition closed! The Part of work was not kept.
2. Worse when I have come again, and has cluck on…3 votesClosing old tickets. We’ve done many stability improvements. Apologies for the past experience and please let us know if you experience such problems again.
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"SAVE AS"
Проблема.
Программа периодически рушится с ошибкой (ошибка случается в любых из 3-х браузеров IE MF GCh).После ошибки во вторично открытом проекте не работают функции перемещения и изменения размеров мышью.
А так как нет возможности сохранять копии проекта, то проект приходится начинать заново.
Работать со страхом в любой момент всё потерять неудобно (фактически невозможно)
3 votesМы исправили причину таких ошибок. Спасибо за помощь.
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can't save
I get a red message saying my project won't be saved on the server, but not to worry cause it will be stored in my browser. OK, what can I do? Leave my browser open forever?
3 votesClosing old tickets. We’ve done many stability improvements. Apologies for the past experience and let us know should you have these problems.
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Project is not saved
I can't save my project. When i push "save" button, it says "Project is not saved" on a red background. Why it's happening, and how could i save my project?
3 votesThe issue has been fixed. Could you try again to save the project?
Thanks,
Dennis. -
Can't save
After building mockup for an hour I click on "export", save on my pc in png and pdf. Then after opening it, I find that mockup is empty. But ninjamock says "Saved." in status bar. After re-entering or refreshing page I find out that nothing is saved.
3 votes -
bug: nested master pages do not load properly
I have a page with a master page, that has a master page itself. When I first created these pages, everything displayed fine.
When reloading the project, or exporting, the nested master pages do not properly display.
3 votesWe have fixed this issue. You can have now have unlimited ‘chains’ of master pages.
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Bug shared project
When i use a table (ios platform) and share the link, the visitor can resize the rows heights.
3 votes -
Add a feature to disable zoom when editing items
Having my whole workflow zoom in and out is incredibly annoying, especially when you have 2 1440p screens that can show everything. I can see it would be a nice feature if you're on a laptop, but when on a workstation it gets very annoying.
3 votesWe’ve removed this a bit annoying feature and improved text editing in general.
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Некоторые элементы при показе не отображаются
Часть макета пустая при показе, хотя на странице редактирования все елементы есть
2 votes -
Export text information
Export text information in pdf as "text" that can be copied. To be able to use it if the actual text used prototyping
2 votes -
Make it possible to copy/paste objects from different open windows
I need to have 2 pages open to work on an iOS website and Desktop website at the same time since you do not support exchanging widgets from one project category to another. I cannot copy/paste objects from different browser windows (I suspect this is done via some JS hacking) It would be awesome I could do that so I don't have to redo the same objects between projects.
2 votesIt is now possible to copy/paste elements between different windows (or even different browsers).
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Add invite for friends to work on the same project
I have a hobby group that develops various projects. It would be awesome to do a lo-fi work together with them!
Adding an invite function so that others can edit and see my workspace would make an already awesome tool even better!
2 votes -
Child and sibling pages
add this property as well please!!
2 votesWe’ve added support for master/child pages. Each page has a new property called ‘Master page’.
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I CANNOT SAVE MY PROJECT
Hi! I cannot save the project because of an internal server error, what should I do? Can you please help me save the project? Thank you very much
2 votesWe have improved the stability of the website over past few weeks. Apologies for the inconvenience.
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Add highlight links function to preview
Its quite hard to explain to someone else whom you shared your mockups which links are active and witch one not. It would be great to add a function to highlight the available links in the preview mode.
Thanks for your work.
2 votesDone
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I cannot export to PDF
I cannot export to PDF
2 votesThis issue has been resolved.
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