Skip to content

Customer Feedback

Hi, Ninja!

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

325 results found

  1. Auto-Save

    Hi,

    I've been using Ninjamock for a few days now, and my opinion went from "It's surely the best free online wireframing tool" to "I should DDoS this shit."
    I have spent hours working on wireframes, and at the end of every day, it is the same; I can't save my project. ("Error! Could not save changes to the server...")

    First, let me give you a fundamental advice:
    A non-functional feature is WAY worse than nothing.

    Next, if you're not competent enough to make a working / reliable automatic save system, don't do it. Why don't you just bring back…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Save settings correctly

    Every time I save I have to come back in and readjust everything. no font stays the same, no alignment stays the same. really contemplating finding something else

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. URGENT!! can't open or export, deadline is tomorrow and i'm half way through the build!

    I can't open any projects or export it!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Won't be able to share the ninjamock projects with friends.. it shows loading.. only

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Create an offline version of this

    an offline version of this will make the app more efficient and super capable.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminNinjaMock (Customer Support Agent, NinjaMock) responded

    At this point, we are offering the posiibility to work offline to users who have subscribed to our Pro and ProPlus plans. As for the desktop version of the application, that is something that might come in the future.

  6. Issue with the export tool

    The export tool always generates the PDF with the screen on the wrong sequence.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Where my project

    Hello,

    I can't see my livemarker project :/

    I just have red cross...

    What can I do ?

    Thanks !

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Screens jumble or delete

    Hi....often after I save my work, then I send the ninjamock link to someone, the screens are in the wrong order or..even worse, some delete entirely.

    Help!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. there are difficulties when there are at least 2 layers

    there are difficulties when there are at least 2 layers

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. export qaulity issues

    • PDF resolution is very poor
    • HTML is missing some elements
    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Having trouble exporting

    Dear Ninjamock,

    Thank you for your free wireframing platform. It definitely helps UX designers like me to deliver concepts quickly. However, one hindrance is that I am always frustrated in trying to export my work into PDF or PNG.

    It takes a thousand clicks before the site is prompted to export my work. What seems to be the problem? My internet is very reliable, though.

    Cheers!

    J

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminNinjaMock (Customer Support Agent, NinjaMock) responded

    When exporting larger projects it might take a while until the status bar appears. This can mislead the users to think that the export is not working, when actually it is.

    When exporting, please allow some time for the status bar to be displayed.

    Improving the display of status while exporting is added to our improvements backlog.

  12. Congratulations

    At this moment, i not have any new idea. i just want to say CONGRATULATIONS. this is a magnific tool. Really !!!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Great Job

    Hi Ninjamock,
    Just tried your tool. I think it's quite cool.
    Just few bugs (or anyway I didn't find out how to achieve) which I'd like to tell you to make it perfect:

    • I cannot delete my assets
    • I cannot change shape color
    • PDF export with no comments does not start
    • Running the mock I can see an active tool I didn't placed or anyway I cannot see it in design mode.
    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. The project is not being saved

    The project is not being saved

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. After working hours on a project, it's gone!

    I worked hours on a project and when I clicked save I was asked to register, therefore I happily registered, then it brought me to the "My Projects" page and the projects list was empty, I tried going back to the project I wanted to save, but in vain... Why do you make customers regret registering to your service? I am sure as hell I won't pay for it now.

    I'm using Chrome, fix it please.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Links Error

    My links doesnt work when I open the project with my Android mobile phone.

    Thanks

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    completed  ·  AdminNinjaMock (Customer Support Agent, NinjaMock) responded

    The preview that is loaded on mobile phones has a cut-down subset of functionalities, compared to desktop browsers. One of the these functionalities are the links.

    The reasons why the full-blown preview is not loaded on the phones are mainly connected to the performance, it would further slow down loading on mobile phones and it could stop the application from working on some phones if we overstep what they can handle.

  17. I created 4 views but after login everything vanished. WTH!

    I created 4 views but after login everything vanished. WTH!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Double click to select text then delete remove entire element

    Hi! When I click double click to select the text inside the button or any other element. Then I press delete, system deletes text entering area

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. i see much more server errors and reconnections after you introduced a more strict payment plans

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. export / preview / share

    No matter what option I choose I get a file with ninjamock logo printed everywhere in the background. How am I supposed to share the project with people if the logo is printed everywhere in the background and they can't see the work properly? This is forcing me to use a different tool....

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 13 15 17
  • Don't see your idea?

Customer Feedback

Categories

Feedback and Knowledge Base

(thinking…)