Customer Feedback
Hi, Ninja!
325 results found
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Imrove stability
All pages in my project dissappeared today. Now i have only one empty page in my project. it makes me sad.
1 voteWe’ve done many stability improvements over last months.
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Save button is not working
When i hit the save button the "loading" animation on it starts and after it's finished i'm prompted with a "are you sure you want to leave this page" message. If i hit yes i'm redirected to the projects page but the newly created project is not there. I'm using the latest Chrome version on Windows 8.
1 voteClosing old tickets. We’ve done many stability improvements over the last couple of months. Sorry for past experience and let us know should you have such problems again.
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Have problems
icons, colors not saved after Save and refresh - here video https://monosnap.com/file/sqdNKns4uItgqU4dIn2VXCsAzu4HSo
1 voteThis issue now resolved. Sorry for the troubles.
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1 vote
This is now fixed.
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Server not responding
I cant work, i cant share my project. Whats wrong?
1 voteWe apologize for this incident. Certain nodes of our servers were overloaded this morning. This should have been resolved a while ago.
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HI
I can't export
1 voteSorry for temporary troubles.
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how do you change color in surface
also cant figure out how to delete. i hold the object and comments pop up
1 voteClosing old tickets.
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Can't find how to add images
Hi,
I've seen your help page here :
http://ninjamock.com/features/wireframe-editor/icons-and-images... but I can't find any "icon" menu in the sidebar, or any way to add images
=> where is the menu ?Thanks
1 voteYep, you can also click on the Source property in the right pane when Image/Icon is selected.
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Comment editing does not work on current Chrome
When I edit a comment in Chrome, save the comment, save the project, go forward to the next slide, return back to slide, then the edit is lost.
Best
Martin1 voteClosing old tickets. This was fixed some time ago.
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Onboarding better if retain project from prior to signup
I stumbled onto this website. (google) It looked pretty cool, but I was skeptical. I started to create a simple mockup. Looked good! Then I wanted to export. (deal killer if no) But that required registration. Okay, it was good enough to register. But my simple test mockup was lost after I registered.
:-(1 voteFixed a few potential root causes of this problem.
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Let us name pages
Page 1, Page 2, Page 3 = lame;
It would be much better if I could label a page, making it easier to navigate between them.1 voteHi,
It’s definitely possible to rename pages. Maybe it’s not quite discoverable – we will work on improving the UX, but for now I will close this topic if you don’t mind.
You can rename a page either in page properties (which appear when you have no selection on the artboard) or in the expanded view of the pages panel.
Thanks,
Dennis. -
Remove MasterPage
Hey, one issue: I cannot remove the master page once i ve selected.
1 vote -
Add the font redacted script.
redacted script is a font that don't have any letter are just lines with no sense, this will be usefull insted of using de lorem ipsum text.
here's the link, it's free. https://github.com/christiannaths/Redacted-Font
1 voteDone, we added the Blokk font.
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Comment listing in PDF
Only list the numbered comments rather than listing all the other comments from that page underneath every numbered comment from that page.
1 voteThis has been fixed a while ago, sorry for late update.
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html export not working
Html export does not work at all for my project, a huge window appears and covers most everything. so none of the controls are visible.
1 voteClosing old tickets without response.
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1 vote
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1 vote
Hi,
A master page is a page with shared content. For example, if you are designing a website, the footer and header are most likely the same on all pages. Therefore you can put header and footer on the separate page and then reference this page as a Master page from all other pages.
This way header and footer will appear on all pages.Let me know if you would like to get more details.
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1 vote
Closing tickets without response.
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Web browser url bar
Why doesn't the website come with a navigation bar on top?
1 voteDone. When you preview a web project, we know show a browser window around the mockup.
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Add the ability to change working area size
it is necessary to fit the picture for a smartphone. I can not view the layout on the smartphone because the picture is larger than the screen.
1 voteDone. You can now change it in page properties.
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