Customer Feedback
Hi, Ninja!
325 results found
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Corrupted elements in (old) project
I have two projects that I made like one year ago. Today I have opened one of them and I found lots of "Corrupted element" (as shown in the outliner).
What caused this? Is there any way to fix it?
2 votes -
Did you go out of business?
Did you go out of business, or are you just having server issues?
4 votes -
Fix page re-ordering
If I re-order pages uses the bottom "Pages" panel then the new page order is not respected by the PDF export, nor by the "Share..." preview. The pages are always in their original creation order.
1 vote -
Save bug
My exported PDF remains without many different things I modified in project.
1 vote -
Having trouble saving
I am having trouble saving my work on NinjaMock. Every time I try to edit or create a project it says that it cannot connect or save. Any suggestions?
1 vote -
Error! Could not save changes to server.
"Error! Could not saves changes to the server. Please do not close your browser. Reconnecting..."
What should I do ?
I already lost 3 hours because of this and I can't continue my project
Help please !§10 votes -
Export not showing full image
When I tried exporting my project (only one page), the lower part of the page is missing. I resized the canvas (or background) and this could be the cause of it.
1 vote -
Download Single Screen
I want to able to download single screen, downloading all project takes long time
2 votes -
error
My pages are gone due an error. I have worked hours designing the frames and now its gone. The system is still reconnecting and not saving. Why? I thought Ninja Mockup would be a well developed software?!?!
1 vote -
1 vote
In the export dialog, there is a checkbox “Include device frame”. Uncheck it to remove the phone shell.
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6 votes
Fixed. Sorry for the inconvenience.
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Can't open project
Hello. I can't open or export my project. I can create new projects and they working just fine, but not existed one.
1 voteSorry for the troubles, the issue is resolved.
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Allow user to add images
Allow user to add images from desktop or web with an option to resize and crop. This will help at lot of places instead of redrawing the whole thing again.
1 vote -
Shared links not loading on mobile
When trying to view a project using a shared link it gets stuck on the load screen.
I'm using android though I had someone try it with ios and they had the same problem.
9 votes -
export with overview
in export to pdf i would like to see all pages within a single page in small sizes to have a sense of the global app
1 vote -
I just spent hours creating a mock up and it's all gone
Your system does't auto save. I can't even find a save button. I'm pretty upset.
4 votes -
Not able to export pdf/png
Hello,
I am using free version and was trying to export my project in PDF/PNG format.
After click, it shows processing request, and then nothing happens.Please help.
4 votesThis issue has been resolved, sorry for the inconvenience.
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Don't trash new users projects
So..... Was working on a project, then went to save and your site asked me to sign up. I did. It trashed my project.
For a UI wireframe site, I would say this is a problem brahs.
Any way to recover what I was working on?
I'm going to bed. K-bye.
1 vote -
F***!!!!! WHERE IS MY WIREFRAME???
I was workin on it yestarday!! 5 hours and now it's gone( You are f*** subquality.. non proffesional
1 voteWe followed up via email, closing ticket.
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8 votes
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