Customer Feedback
Hi, Ninja!
325 results found
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Having trouble exporting
Dear Ninjamock,
Thank you for your free wireframing platform. It definitely helps UX designers like me to deliver concepts quickly. However, one hindrance is that I am always frustrated in trying to export my work into PDF or PNG.
It takes a thousand clicks before the site is prompted to export my work. What seems to be the problem? My internet is very reliable, though.
Cheers!
J
1 voteWhen exporting larger projects it might take a while until the status bar appears. This can mislead the users to think that the export is not working, when actually it is.
When exporting, please allow some time for the status bar to be displayed.
Improving the display of status while exporting is added to our improvements backlog.
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I lost my work!
I worked with tables. Please restore data from backup created 12 hours ago
2 votes -
export qaulity issues
- PDF resolution is very poor
- HTML is missing some elements
1 vote -
there are difficulties when there are at least 2 layers
there are difficulties when there are at least 2 layers
1 vote -
Screens jumble or delete
Hi....often after I save my work, then I send the ninjamock link to someone, the screens are in the wrong order or..even worse, some delete entirely.
Help!
1 vote -
Where my project
Hello,
I can't see my livemarker project :/
I just have red cross...
What can I do ?
Thanks !
1 vote -
Issue with the export tool
The export tool always generates the PDF with the screen on the wrong sequence.
1 vote -
Create an offline version of this
an offline version of this will make the app more efficient and super capable.
1 voteAt this point, we are offering the posiibility to work offline to users who have subscribed to our Pro and ProPlus plans. As for the desktop version of the application, that is something that might come in the future.
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Hi! I have problems with access to the project.
Hi! I have problems with access to the project. I can not open it. Perhaps because of a rather large file. Other files open without problems . Could you divide this project, so that I could continue working. Look , maybe the information is preserved elsewhere . It will be great if you could send me a pdf or link.
2 votes -
Can't open project
Hi, I can't any of my project. The webpage stuck at loading in https://ninjamock.com/Designer/Workplace page.
13 votes -
don't load
Our project is not loaded . There is animation of download, but the project does not open for three days? how can we open our prototype?
4 votes -
1 vote
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URGENT!! can't open or export, deadline is tomorrow and i'm half way through the build!
I can't open any projects or export it!
1 vote -
3 votes
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Problem
Hello, I am not able to download/export the wire frame in PDF format. What i need to do
2 votes -
Fix your save
It doesn't work. Whenever i try to start a new project, i get a message that nothing's been saved and obivously when i return to "my projects" there's nothing there.
Existing projects though can be altered and saved.
7 votes -
Missing data
All my data is gone! There are only blank pages, on the elements missing in these pages.
2 votes -
Save settings correctly
Every time I save I have to come back in and readjust everything. no font stays the same, no alignment stays the same. really contemplating finding something else
1 vote -
Auto-Save
Hi,
I've been using Ninjamock for a few days now, and my opinion went from "It's surely the best free online wireframing tool" to "I should DDoS this shit."
I have spent hours working on wireframes, and at the end of every day, it is the same; I can't save my project. ("Error! Could not save changes to the server...")First, let me give you a fundamental advice:
A non-functional feature is WAY worse than nothing.Next, if you're not competent enough to make a working / reliable automatic save system, don't do it. Why don't you just bring back…
1 vote -
Problem with export
Hello.
When I try to export project in HTML view, some info lost.
Example
Share Mode: http://joxi.ru/12MpPeEI4K8zjm
Export to HTML: http://joxi.ru/nAy9NYktXQk6NAHow I can fix this?
1 vote
- Don't see your idea?