Customer Feedback
Hi, Ninja!
325 results found
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error
My pages are gone due an error. I have worked hours designing the frames and now its gone. The system is still reconnecting and not saving. Why? I thought Ninja Mockup would be a well developed software?!?!
1 vote -
1 vote
In the export dialog, there is a checkbox “Include device frame”. Uncheck it to remove the phone shell.
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8 votes
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Don't trash new users projects
So..... Was working on a project, then went to save and your site asked me to sign up. I did. It trashed my project.
For a UI wireframe site, I would say this is a problem brahs.
Any way to recover what I was working on?
I'm going to bed. K-bye.
1 vote -
Allow user to add images
Allow user to add images from desktop or web with an option to resize and crop. This will help at lot of places instead of redrawing the whole thing again.
1 vote -
export with overview
in export to pdf i would like to see all pages within a single page in small sizes to have a sense of the global app
1 vote -
F***!!!!! WHERE IS MY WIREFRAME???
I was workin on it yestarday!! 5 hours and now it's gone( You are f*** subquality.. non proffesional
1 voteWe followed up via email, closing ticket.
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2 votes
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Problem saving project
Hi, can you please solve problem with saving projects? I cannot save the project because of an internal server error, what should I do? Can you please help me save the project? This issue lasts for 5-6 days now...
Thank you very much
Other than that- you are great!!!2 votesFigured it out by email.
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Improve Support Please!
2 times I tried to reach the support by email, but there were no answers. I love your app, however there are enough bugs. And I guess this is the only way to tell you about it. The 1-st thing that upset me is that projects don't save properly. I hit the save button, then leave the page....and I can lose my work upon return. Another important issue is that export to PDF or to PNG DO NOT WORK AT ALL :(
1 voteВроде разобрались через переписку по почте, закрываю тикет.
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Share project with different URLs and access levels
I believe it would be useful if one can share a project with different URLs having different access levels. For example, for collaboration, I would check all the options (in progress, design complete, approved); for a client approval, I would not check "in progress", etc.
I am new to your product, so please let me know if this is already possible.
1 vote -
Таблица
При экспорте в html не видно содержимое таблицы. просто пусто.
1 voteИсправили. Извините за неудобства.
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Mobile Feedback?
Not an idea, but an issue. Before I go on to another tool I want to make sure Im not doing something wrong. I created a wireframe assuming ios phone. When I share it with a link and open on a phone the image is large and dies not respond to the size. Not even close. What am I doing wrong? Or can you not gather feedback on mobile with the image sized to fit the mobile device?
1 vote -
Как вставить картинку с компьютера?
надо вставить картинку с компьютера, как это сделать?
1 voteМожно просто перетянуть файл в браузер.
Можно сделать двойной клик на картинке (или нажать на свойство Source), выбрать вкладку My и там будет форма загрузки.Вот тут у нас кое-что езе написано:
https://ninjamock.com/features/wireframe-editor/icons-and-images -
Fix your site
I literally just spent hours and thought I had been saving my work all along, only to go out of my project and go back in and have lost HOURS OF WORK. HOURS. Thanks Ninjamock.
1 voteFollowed up via email.
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ерунда при экспорте
http://joxi.ru/K823BaeTw85vmO
поработайте над этим серьезно пожалуйста.
А то так стремно перед заказчиками когда обновляешь в реальном времени а там такая ерунда. Сразу оценка падает.
И моя и вашего сервиса.
И сейчас исправьте мне, а то не могу продолжить работу над проектом.1 vote -
After changing text size it is getting saved for a that session only. In next session it still shows previous text size.
Also on extracting png for mock, text size is the old one
1 voteThis is fixed.
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Спасибо!)
Спаибо огромное что исправили вопрос с сохранением страниц и экспортом в html.
сейчас вроде все нормально работает.
Спасибо за оперативность!1 vote -
Error. can't save to server.
Error. can't save to server. what can I do to share my project and to close browser finally??
1 voteЗакрываем, раз все хорошо. Если вдруг повторится, обязательно пишите.
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ПОМОГИТЕ!!!
Начинаю редактировать страницу, все жетко перекашивает!
Вчера нормально было.
Через 3 часа показывать заказчику а у меня вот такой венегрет
http://joxi.ru/XEA4BReT0oYGmb
Помогите пожалуйста исправить!
А то могу работы лишиться((1 voteПо имейлу вроде разобрались. Проблема была в том, что не подгрузился css файл с позициями элементов. Тяжело сказать почему так случилось, так как файл лежит в хранилище нашего облака и напрямую оттуда отдается в браузер. В диагностике облака ничего подозрительного нет. Может, было что-то с сетью в тот момент…
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