Customer Feedback
Hi, Ninja!
325 results found
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Auto-Save
Hi,
I've been using Ninjamock for a few days now, and my opinion went from "It's surely the best free online wireframing tool" to "I should DDoS this shit."
I have spent hours working on wireframes, and at the end of every day, it is the same; I can't save my project. ("Error! Could not save changes to the server...")First, let me give you a fundamental advice:
A non-functional feature is WAY worse than nothing.Next, if you're not competent enough to make a working / reliable automatic save system, don't do it. Why don't you just bring back…
1 vote -
Problem
Hello, I am not able to download/export the wire frame in PDF format. What i need to do
2 votes -
Error! Could not save changes to server.
"Error! Could not saves changes to the server. Please do not close your browser. Reconnecting..."
What should I do ?
I already lost 3 hours because of this and I can't continue my project
Help please !§10 votes -
Missing data
All my data is gone! There are only blank pages, on the elements missing in these pages.
2 votes -
1 vote
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URGENT!! can't open or export, deadline is tomorrow and i'm half way through the build!
I can't open any projects or export it!
1 vote -
3 votes
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Did you go out of business?
Did you go out of business, or are you just having server issues?
4 votes -
Shared links not loading on mobile
When trying to view a project using a shared link it gets stuck on the load screen.
I'm using android though I had someone try it with ios and they had the same problem.
9 votes -
Save settings correctly
Every time I save I have to come back in and readjust everything. no font stays the same, no alignment stays the same. really contemplating finding something else
1 vote -
Problem with export
Hello.
When I try to export project in HTML view, some info lost.
Example
Share Mode: http://joxi.ru/12MpPeEI4K8zjm
Export to HTML: http://joxi.ru/nAy9NYktXQk6NAHow I can fix this?
1 vote -
Fix page re-ordering
If I re-order pages uses the bottom "Pages" panel then the new page order is not respected by the PDF export, nor by the "Share..." preview. The pages are always in their original creation order.
1 vote -
Save bug
My exported PDF remains without many different things I modified in project.
1 vote -
Having trouble saving
I am having trouble saving my work on NinjaMock. Every time I try to edit or create a project it says that it cannot connect or save. Any suggestions?
1 vote -
Download Single Screen
I want to able to download single screen, downloading all project takes long time
2 votes -
Not able to export pdf/png
Hello,
I am using free version and was trying to export my project in PDF/PNG format.
After click, it shows processing request, and then nothing happens.Please help.
4 votesThis issue has been resolved, sorry for the inconvenience.
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6 votes
Fixed. Sorry for the inconvenience.
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Can't open project
Hello. I can't open or export my project. I can create new projects and they working just fine, but not existed one.
1 voteSorry for the troubles, the issue is resolved.
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Export not showing full image
When I tried exporting my project (only one page), the lower part of the page is missing. I resized the canvas (or background) and this could be the cause of it.
1 vote -
I just spent hours creating a mock up and it's all gone
Your system does't auto save. I can't even find a save button. I'm pretty upset.
4 votes
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